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Professional Support for Enterprise Customers |
We provide exceptional service to large organizations in highly regulated environments
We've Got Your Back!
- You can rely on our seasoned support team, which has over 20 years of technical experience
- No outsourcing — you work directly with the folks that built the software
- We aim to respond to all support requests in less than 4 hours on business days
Helpful, Time-Saving Online Resources
To help you make the most of our software, we provide:
- Detailed product manuals
- Online FAQs that address common problems
- Step-by-step tutorials showing how to deploy our products
- Monthly blog articles describing new features, technical workarounds, security bulletins, and more
Business, InfoSec & Compliance Docs Available
- You can request our ECCN, VPAT, W-9, CIS Controls, DUNS Number, TAA Certification, SAM/CAGE Code, quotes, invoices, or any other professional documentation you need
- We're here to complete your vendor management and information security questionnaires
- Count on us to be responsive to your evolving business requirements
Actively Maintained Software
- A 20 year track record of regular software updates
- Our team monitors and addresses security issues quickly
- We look forward to adding features and improvements at your request
The bottom line is that when you purchase our software, you're buying a vendor relationship/partnership — not just an application.
Please be sure to get in touch if you have any questions.
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(888) 881-CORE
