Top concerns when buying our software

Thinking Of Buying Our Software But You're Not Quite Sure Yet?

We get it! Let's review three top concerns (and how we handle them), to help you make the right decision for you and your company

I'm afraid that your software won't solve my problem


Amen! Who wants to pay for a product that doesn't work as expected?

And the truth is that our software won't solve all problems.

For example, because some Microsoft Excel operations fail when run in a Windows Service, using our AlwaysUp with Excel doesn't always work.

To ensure that our software will do the job, we extend our open hand to you:

You can try our software, completely risk-free for 30 days — no strings attached.

No need to provide your name, give us your email address, create an account, enter your credit card details or provide any other information. Simply download, install and you can test drive the full, unrestricted software for the next month.

With the free trial, you are in complete control. You get to decide for yourself if the software works for you or not. For an entire month.

And as you try the software, we'll be there to support you all the way.

If you need help, please:

Email us

Email us with any questions you have;

Call our experienced technical team

Call us — toll free at (888) 881-CORE in the USA — to get advice from our friendly and knowledgeable technical team;

Call our experienced technical team

Read helpful articles in our blog, get answers to commonly asked questions in our FAQs or follow one of our many "how-to" tutorials — all created to get you up and running quickly.

And if within those 30 days, you find that the software doesn't solve your problem, simply uninstall it. That's it. Since we never tracked your use of the software in any way, there is nothing else for you to do.

Finally, you can buy with confidence, knowing that if you are not completely satisfied with our software you can request a full refund within 30 days of your purchase.

In summary, we will do everything in our power to get you up and running — while protecting you from making a mistake.

I don't know your company and I don't want to get scammed


You're right to be suspicious. The Internet is rife with dishonesty and it's best to be safe.

As you diligently research our company and products, here are some facts that may help:

  • Core Technologies Consulting, LLC has been in business in the USA since 2004. As a California company, you can find our public filings at the Secretary of State website:

  • Our company is also listed by Dunn & Bradstreet — a leading source of commercial information.

  • Since 2018, 42% of our company's revenue has come from repeat purchases.

    That is, customers who've bought our products and experienced our support for months and years come back again and again.

    That repeat business only happens because we provide worthwhile, trustworthy software & services.

Your software is too expensive

Price vs. Value

Our professional software costs money. Even so, it can be an excellent investment — especially in commercial environments.

Let's do the math.

For example, a license of AlwaysUp costs $49.99 (USD). After paying that one-time price, you can use that version of the software for as long as you like.

Now suppose that you only get to run AlwaysUp for one year. In that case, your daily cost would be 14 cents.

But if you kept it for 3.2 years (the average for our customer base), that comes out to 4.3 cents every day.

Are those pennies per day worth it to save hours of your own time by automatically attending to outages and other distractions?

All with professional technical support, free upgrades to the next version, and a partner to help you solve your current & future problems?

Are you willing to pay a few pennies per day to solve your problem?

Only you can say.

Have other concerns? Please let us know

Contact us online, by email or by phone

To discuss these concerns — or any others you have — please don't hesitate to get in touch.

We'll be happy to help!

Our 12,000+ customers include...
Compatible with Windows 11 Compatible with Windows Server 2022 Compatible with Windows 10