My company is interested in your AlwaysUp software. We would like to implement it in computers which are not connected to the Internet. These computers can’t be connected to the Internet, not even for a few minutes.

Is it possible to activate the license without the Internet?

— Florian

Hi Florian.

The machine running AlwaysUp does not need to be connected to the Internet to register the software. Your situation is perfectly fine, and we have many customers running AlwaysUp on isolated computers.

However you will need to access the Internet from another machine, to complete the online registration process. Here is an overview of the procedure.

How to activate AlwaysUp on your offline computer

To register your installation of AlwaysUp, you will:

1. Get the AlwaysUp-generated serial number from the isolated machine running your application/Windows Service.

   

2. Switch over to a computer connected to the Internet. Find the email we sent thanking you for your purchase and click the Manage your order button to visit your order page in your web browser:

   

3. Click the Assign a license to a computer button. Enter the serial number you collected in step 1 (along with a brief description of your installation/machine):

   

4. Click the Go to Step 2 button to proceed and generate your registration code. Copy that code.

   

5. Return to your AlwaysUp machine and type in the registration code:

   

   AlwaysUp will confirm that it is registered and you will be good to go!

   

And once registered, AlwaysUp will not use the Internet — unless you have configured email alerts, or you manually invoke the “check for updates” functionality.

Hope this makes sense! Please get in touch if you have any other questions.

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