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Q&A: Why doesn’t OneDrive Delete my Files when Running as a Windows Service?

  Our client has AlwaysUp 11.8.3.74 installed on a Windows Server 2019 platform and uses it to deliver OneDrive as a service. This was set up as per your guide back in August, however, recently we have noticed some issues with … Continue reading

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Q&A: What’s the Difference between AlwaysUp and Service Protector?

  We own a license of both AlwaysUp and Service Protector. It seems like AlwaysUp is able to do more (larger feature set) however the pricing is less then Service Protector. We are setting up new servers and need to transfer … Continue reading

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Q&A: How Do I See the Output/Traceback From my Python Windows Service?

  We’re using AlwaysUp to run a Python program as a service. Do you have any recommendations about logging? Ideally I would see the output of the python program as if it were run in command line, to see the traceback … Continue reading

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Q&A: How do I Rename my Application/Service in AlwaysUp?

  I’m a long-time user of AlwaysUp. Can I rename a service? — Bonnie Hi Bonnie. Unfortunately you can’t rename an application in AlwaysUp. This is because the underlying Windows Services API (which AlwaysUp employs to work its magic) simply does … Continue reading

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Q&A: Why Doesn’t AlwaysUp Catch my Endless Loop?

  Following your AlwaysUp documentation, I am using the “Monitor the application and stop it whenever it hangs” option. When I set its value to 1 minute, this feature does not work as I expect. I wrote a simple application that … Continue reading

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Q&A: How do I allow Non-Admins to Start/Stop/Restart my AlwaysUp Windows Services?

  I’m wanting to know what permissions a user is required to have in order to stop and start AlwaysUp services. Is there a way to grant access to specific users as I don’t want to have to give them full … Continue reading

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Q&A: How do I Avoid Errors when Stopping my Plex Windows Service?

  I’ve download the trial version of AlwaysUp and installed it on a Server 2016 standard machine. I’ve created a Windows service for Plex Media Server and all is working well except for shutting the service down (or restarting). Every time … Continue reading

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Q&A: How Do I Give my Windows Service More Time to Stop During Shutdown?

  One of our file ingestion services can take a while to finish all pending database updates and exit cleanly. Sometimes when we reboot the server, Windows doesn’t wait for the service to finish, and we end up with database corruption, … Continue reading

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Q&A: Can my Legacy Application Read Network Drives when Run as a Service?

  I am evaluating AlwaysUp. I have a legacy application which must run as a local user. I can get it to run as a service using AlwaysUp. The application works with parameters. These point to a domain folder (eg. \\MyServer\Data1\). … Continue reading

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