The Core Technologies Blog

Professional Software for Windows Services / 24×7 Operation


Service Protector works with Windows 8.1 Preview

Windows 8.1, the first major update to Microsoft’s controversial Windows 8, is set to be released on October 18. With a restored (but trimmed down) start button, the ability to boot straight into the desktop and other practical improvements, this new OS has the potential to reduce the pain when switching from an older version of Windows.

It is vitally important to us that our applications work with all versions of Windows so we took the recently unveiled 8.1 Preview for an extended test drive with Service Protector – our market-leading tool designed to keep any windows service running 24/7. So far all is well (knock on wood!), and our entire suite of tests has passed successfully. Here is a screenshot of Service Protector doing its job on Windows 8.1 Preview:

Needless to say, we will re-test Service Protector (and all of our applications) in October when Windows 8.1 is officially available, but based on what we have seen so far there shouldn’t be any problems.

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MyFolders 3.5: Save time working with your files and folders

MyFolders, our free utility that helps you copy or move files to your favorite folders, has been updated. Version 3.5 focuses on improving compatibility with Windows 8 and Server 2012 while fixing a bug handling some non-English file names. MyFolders remains compatible with all versions of Windows released after 2001 (32-bit and 64-bit).

And while we’re discussing MyFolders, here is a youtube video (created by a happy user) showing how to use this time-saving tool:

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Trouble running Google Drive 1.9 with AlwaysUp on Windows XP & Server 2003

Over the past couple of years, several of our customers have been using AlwaysUp to run Google Drive as a Windows Service. But this past week, two customers, one on Windows XP and another running Windows Server 2003, reported that AlwaysUp was suddenly failing to start Google Drive, despite having run flawlessly for weeks. Very mysterious!

We downloaded the latest release of Google Drive (version 1.9.4536.8202, from April 29 2013) and had no trouble reproducing the issue on one of our Server 2003 machines. Just like our customers reported, Google Drive would run for a few seconds before dying. And with no error popup, no log file, and no other hint of what went wrong, we were left completely in the dark. (Note to the folks at Google – please improve your error reporting!)

So with 1.9 not cooperating, we decided to take the previous version (1.8.4357.4863, circa May 16 2013) for a test drive. A quick uninstall and install later, we had Google Drive running normally, with no problems whatsoever. It seems that the bug foiling AlwaysUp had been introduced in version 1.9 in the past month.

However this riveting story doesn’t end with a simple recommendation to stick with Google Drive 1.8. After running for a day, our installation suddenly failed again, because version 1.9 was back! Yes, thanks to an automatic update at 2:50 AM, we were back to square one.

Thus in addition to rolling back to version 1.8, we also recommend disabling Google’s automatic updates. Google employs a confusing mix of services and tasks to manage updates, but the two scheduled tasks seem to do the honors for Google Drive. Disable them to prevent automatic updates and keep the stable 1.8 release synchronizing files happily on your PC:

So to summarize, if you are having trouble running Google Drive 1.9 as a Windows Service with AlwaysUp on Windows XP or Server 2003:

  • Uninstall version 1.9
  • Install version 1.8
  • Disable Google’s automatic updates

Please get in touch if you have any questions!

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Working with Interactive Services? Switch to Session 0 whenever you like!

If you have a Windows Service that displays GUI elements in the isolated Session 0, then you know how frustrating it can be to work with Microsoft’s Interactive Services Detection Dialog. It pops up constantly, screaming for attention on the task bar, yet when you dismiss it by clicking on the “Ask me later” button, it goes away and is nowhere to be found when you actually need it. Very annoying!

After hours of irritation, we decided to do something about it. Our new (and completely free) Switch To Session 0 utility resides quietly in the task tray and quickly transports you to Session 0 when you double click it. And even better, it can help you banish the Interactive Services Detection Dialog forever (well, almost).


Switch to Session 0 from a Taskbar Tray Icon

Click here to find out more about Switch To Session 0. As always, feedback is appreciated.

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Video: Start Dropbox whenever your PC boots

For our customers using Dropbox, the helpful folks at HowTech have created a step by step video tutorial showing how easy it is to download and install AlwaysUp, then use it to setup Dropbox as a Windows Service:

You can find our own guide to configuring Dropbox and AlwaysUp here.

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