This was set up as per your guide back in August, however, recently we have noticed some issues with OneDrive sync functionality.
My problem is, if I delete a file in OneDrive via the web interface, OneDrive started by AlwaysUp (in this session or background, it doesn’t make any difference) will not delete the file in the local PC folder. If I stop the service and start OneDrive manually via the Start Menu, the file will be deleted immediately.
Everything is working fine, except deleting file via web interface and syncing this deletion to the PC.
Looking forward to your help.
Hi Bernd, sorry to hear of the problem! We investigated and here is what we found out:
The problem exists in OneDrive for Windows Version 19.192 (November 13, 2019)
We were able to reproduce the issue described on two Windows 10 test machines — one with version 1809 and the other running version 1903. We performed the following steps:
Downloaded and installed OneDrive Version 19.192.0926.0012.
Followed our step-by-step our tutorial showing how to setup OneDrive as a Windows Service.
Started OneDrive as a Windows Service (in the background, in Session 0).
Logged in to OneDrive online.
Deleted a file from the website.
On the local PC, opened File Explorer to the OneDrive folder holding the file just deleted.
Waited two minutes for the file to disappear from the local folder.
Unfortunately the file was never removed!
When we stopped the OneDrive service and restarted OneDrive normally on the desktop, the file was quickly removed from the local PC — just as you experienced.
Additions, renames and other file operations work fine
It seems that the problem is indeed limited to the propagation of online deletions.
We confirmed that these operations worked flawlessly, with changes synchronized between the OneDrive website and the PC in a few seconds:
Adding a file to the OneDrive website
Adding a file to the OneDrive folder on the local computer
Deleting a file from the OneDrive folder on the local computer
Deletions work properly with Files On Demand
Curiously, online file deletions are reflected on the local PC in one scenario — when Files On Demand (FoD) is engaged and the file has not yet been downloaded to the local computer.
When we executed the test above with FoD on, the file (or rather the “stub” representing the file) was quickly removed after its counterpart was deleted online.
Awaiting a fix from Microsoft
We’ve posted a message to the OneDrive forum asking for help but so far there has been no word from the folks in Redmond.
Hopefully Microsoft will provide a fix soon. We will be sure to let you know if we come up with a workaround before then.
UPDATE: Fixed in AlwaysUp version 12.8 (June 2021)
If you are encountering this problem, please:
Upgrade to the latest version of AlwaysUp.
Edit OneDrive in AlwaysUp and check the Launch the application without admin rights option on the Logon tab:
Save your changes.
When you next start OneDrive from AlwaysUp, all operations will work properly — including deletions.