Run SugarSync as a Windows Service with AlwaysUp

How to Run SugarSync 24/7 as a Windows Service with AlwaysUp

Ensure that SugarSync synchronizes your important files as soon as your PC boots, even before you log on!

SugarSync is an online backup/file-synchronization service that allows you to access your files from anywhere.

To configure SugarSync with AlwaysUp:

  1. Download and install AlwaysUp, if necessary.

  2. Install and configure SugarSync, if necessary. Please make a note of where you installed it as this will be used in a later step.

  3. Start AlwaysUp.

  4. Select Application > Add to open the Add Application window:

    Add Application

  5. On the General tab:

    • In the Application field, enter the full path to the SugarSync executable, SugarSyncManager.exe. If you installed SugarSync in the default location, this is:

      C:\Program Files\SugarSync\SugarSyncManager.exe

    • In the Arguments field, enter -startInTray. This optional step will prevent SugarSync from always showing the SugarSync File Manager when it is started with AlwaysUp.

    • In the Name field, enter the name that you will call the application in AlwaysUp. We have used SugarSync but you can specify almost anything you like.

    SugarSync Windows Service: General Tab

  6. Click over to the Logon tab and enter the user name and password of the account in which you installed and configured SugarSync. SugarSync must run in this account so that it can find its settings.

    SugarSync Windows Service: Logon Tab

  7. Click over to the Startup tab and check the Ensure that the Windows Networking components have started box. This informs AlwaysUp that SugarSync needs TCP/IP networking support to do its work.

    SugarSync Windows Service: Startup Tab

  8. Click the Save button. In a couple of seconds, an application called SugarSync will show up in the AlwaysUp window. It is not yet running though.

    SugarSync Windows Service: Created

  9. Before we start SugarSync as a Windows Service, let's stop any existing instance. If SugarSync is running, stop it now by right-clicking on the tray icon and selecting Exit.

    Exit SugarSync

  10. To start SugarSync from AlwaysUp choose Application > Start "SugarSync". Note that you probably won't see SugarSync's icon appear as it is running in the background.

    On Windows 7, 2008 or Vista (or when connecting via RDP), you can choose Application > Start "SugarSync" in this Session if you wish to show SugarSync's tray icon. (More on this in the AlwaysUp FAQ.)

    SugarSync running as a Service with AlwaysUp

  11. Now that SugarSync will always be running in the background, there is no need to start it again when you log on. To disable the auto-start:

    • Start SugarSync Manager (you can double-click on the desktop icon).
    • Right-click on the SugarSync task tray icon and choose Preferences to bring up the SugarSync Preferences Window:

      Open SugarSync Preferences

    • On the General tab, uncheck Auto start SugarSync Manager when my computer starts up (no longer necessary once AlwaysUp takes over. Note that this setting is misleading - it will only start SugarSync when you log on, not when your computer starts!)

      Setup SugarSync to run as a Windows Service

    • Click the OK button to save your settings.
    • Now that you are done configuring SugarSync, close the application by right-clicking on the task tray icon and selecting Exit.
    • And just in case SugarSync put itself in your Startup folder (Start > All Programs > Startup), check for and remove the SugarSync shortcut from there.
  12. That's it! Next time your computer boots, SugarSync will start up immediately, before anyone logs on. We encourage you to edit the entry in AlwaysUp and check out the many other settings that may be appropriate for your environment.

SugarSync not working properly as a Windows Service?

  • From AlwaysUp, select Application > Report Activity > Today... to bring up a HTML report detailing the interaction between AlwaysUp and your application. The AlwaysUp Event Log Messages page explains the more obscure messages.
  • Consult the AlwaysUp FAQ for answers to commonly asked questions and troubleshooting tips.
  • Contact us and we will be happy to help!

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