Run WD My Cloud as a Windows Service

How to Run WD My Cloud Desktop as a Windows Service with AlwaysUp

Ensure that your PC is always connected to your personal cloud, even after a reboot and when you're not logged on

Western Digital's My Cloud desktop application enables your PC to connect to your personal cloud.

To configure My Cloud to start as a Windows Service with AlwaysUp:

  1. Download, install and configure My Cloud Desktop App, if necessary.

  2. Download and install AlwaysUp, if necessary.

  3. Start AlwaysUp.

  4. Select Application > Add to open the Add Application window:

    Add Application

  5. On the General tab:

    • In the Application field, enter the full path to the My Cloud executable, WD My Cloud.exe. If you installed My Cloud in the default location, this will be:

      C:\Program Files\Western Digital\WD My Cloud\WD My Cloud.exe
      The path will be slightly different on 64-bit systems:
      C:\Program Files (x86)\Western Digital\WD My Cloud\WD My Cloud.exe

    • In the Name field, enter the name that you will call the application in AlwaysUp. We have left it as WD My Cloud, the default, but you can specify another name if you like.

    WD My Cloud Windows Service: General Tab

  6. Click over to the Logon tab and enter the user name and password of the account in which you installed the My Cloud Desktop application. This is necessary for My Cloud to find its settings.

    WD My Cloud Windows Service: Logon Tab

  7. Click over to the Startup tab and check the Ensure that the Windows Networking components have started box. This informs AlwaysUp that My Cloud is an Internet-based application that needs the network to do its work.

    WD My Cloud Windows Service: Startup Tab

  8. We are now done configuring My Cloud with AlwaysUp, so click the Save >> button. In a couple of seconds, an application called WD My Cloud (or whatever you called yours) will show up in the AlwaysUp window. It is not yet running though.

    WD My Cloud Windows Service: Created

  9. To start WD My Cloud from AlwaysUp, choose Application > Start "WD My Cloud". After a few seconds, the state should transition to Running:

    WD My Cloud Windows Service: Running

    On Windows 8/7/Vista and Server 2012/2008, My Cloud will be running in Session 0. Select Tools > Switch to Session 0 to transport yourself to the austere Session 0 desktop where the My Cloud window will be visible:

    WD My Cloud Windows Service: Running in Session 0

  10. That's it! Next time your computer boots, WD My Cloud Desktop will start up immediately, without anyone needing to log on. Please restart your PC now and test that My Cloud works as expected after Windows comes back to life.

    And please feel free to edit My Cloud in AlwaysUp to check out the many other settings that may be appropriate for your environment. For example, send email alerts if it stops, hide the window (and prevent the Interactive Services Detection Dialog from flashing up on the taskbar), etc.

My Cloud not working properly as a Windows Service?

  • From AlwaysUp, select Application > Report Activity > Today... to bring up a HTML report detailing the interaction between AlwaysUp and My Cloud. The AlwaysUp Event Log Messages page explains the more obscure messages.
  • Consult the AlwaysUp FAQ for answers to commonly asked questions and troubleshooting tips.
  • Contact us and we will be happy to help!

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